Board Thread:Support/@comment-97.106.141.70-20160405175617

One day, my Bloons Monkey City opened as a starting player at Level 1. I cannot get it to connect through Facebook to get my cloud saved game. I keep getting the message "Authorization Failed". I'm level 29 and don't want to start over again! How can I force the game to give me the choice to get the Cloud Saved game instead of the "on device" game?  