Board Thread:Questions and Answers/@comment-25753713-20160410225527/@comment-5156984-20160526034444

AssassinPerson wrote: Yes, if you are telling the truth. This can happen often but can't happen over 3 times in less than 5 days.

Whoever is still having this problem, just go to Support.NinjaKiwi.com and tell them the problem.

It's not guaranteed for them to have the solution in the first reply but they do reply atleast one time every day so you will be fine.